Instructor Payouts & Refunds
This page explains how instructor payouts work on Totopnine.
Platform Fee
Totopnine keeps a 20% platform fee from each completed course sale.
The instructor receives 80% of eligible course sales after the refund protection period.
Revenue Share
Totopnine works on a simple revenue-share model.
There are no upfront fees, no monthly fees, and no listing fees for instructors. You only share revenue with Totopnine when your course actually sells.
Instructors receive 80% of net course revenue. Totopnine keeps 20%.
Net course revenue means the amount left after payment processing fees, refunds, chargebacks, disputes, and mandatory taxes, where applicable.
Our 20% share helps cover the real costs of running and growing the platform, including:
course hosting and learning platform infrastructure;
checkout and payment setup;
student account access and course delivery;
website maintenance, security, backups, and technical support;
instructor profile and course listing pages;
help with course presentation, structure, title, description, and pricing;
SEO, content marketing, and platform promotion;
student support for access, payment, and account issues;
refund and dispute handling;
payout administration and accounting.
Our goal is to make Totopnine an additional sales channel for instructors, not a replacement for their existing audience or business.
You keep ownership of your content and can continue selling your courses elsewhere, unless agreed otherwise separately.
Totopnine earns only when your course earns.
Payout Schedule
Instructor payouts are made twice per month:
on the 1st day of each month;
on the 15th day of each month.
If a payout date falls on a weekend or public holiday, the payout may be processed on the next working day.
Refund Protection Period
A course sale becomes eligible for payout 14 days after the purchase date.
This waiting period exists to protect against refunds, payment disputes and chargebacks.
Example:
If a student buys a course on June 3, the sale becomes eligible for payout after June 17. It will be included in the next available payout cycle.
Refunds and Chargebacks
If a student receives a refund, that sale is not included in the instructor payout.
If a chargeback or payment dispute happens, Totopnine may hold the related payout until the issue is resolved.
If a refund or chargeback happens after the instructor has already been paid, the amount may be deducted from a future payout.
Payout Details
Instructors are responsible for providing correct payout details.
Totopnine is not responsible for delays caused by incorrect or incomplete payout information.
Taxes
Instructors are independent partners, not employees of Totopnine.
Each instructor is responsible for their own taxes, invoices, declarations and local legal obligations.